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The Honolulu Advertiser
Posted on: Sunday, June 8, 2008

BACK IN THE GROOVE
How social network MySpace is getting its groove back

By Dawn C. Chmielewski and Jessica Guynn
Los Angeles Times

Last fall, MySpace looked like a dance club in need of a new DJ.

Its users were spending less time on the social networking site as upstart Facebook Inc. added new users at a breakneck pace and stole the spotlight with splashy interactive features that MySpace lacked.

A major blow came in the form of an investment by Microsoft Corp. that gave Facebook an eye-popping $15 billion valuation. MySpace no longer seemed the jewel it was in 2005, when News Corp. chairman Rupert Murdoch was hailed as a genius for snapping it up for $580 million.

"Facebook awoke the sleeping giant," said social networking expert Joseph Smarr, an engineer for online address book Plaxo Inc.

So MySpace went to Silicon Valley to get its mojo back. To counter the perception that it is a digital laggard run by Beverly Hills posers without technical chops, it set out to win over the inventive software developers who make the entertaining applications that keep users hanging around.

MySpace was the first to attract these developers with its mass audience, but Facebook had grown popular by allowing them to cash in on features they created that allowed users to throw food at each other (called FoodFight) or join social or political causes (called Causes).

MySpace decided to win back these developers by making it easier for them to make money from their viral creations.

That campaign is beginning to pay off. About 1,000 new applications created for MySpace in the last two months by more than 10,000 developers have helped keep MySpace's 117 million users on the site longer.

Earlier this month, some major Internet players — Yahoo Inc., eBay Inc. and hot startup Twitter — backed a MySpace initiative that lets users take their profiles and network of friends to those sites. That high profile in the tech world could help MySpace in another way: by turning its millions of users into advertising gold.

MySpace already has an edge. It attracts one in four Americans. Roughly 12 percent of the time spent online in the U.S. is on its pages. If it were a country, the site's virtual community would rank as the 11th most populous nation, after Japan.

But MySpace, like other social networks, has struggled to make money as an online hangout.

News Corp. president Peter Chernin blames the sluggishness on an excess of online advertising inventory, which has depressed prices, and the challenge of creating a new category of advertising that mines the wealth of data about users and their friends without alienating them. After all, people hang out on social networks to chat with friends, not to buy things.

Even so, of the $1.4 billion that researcher eMarketer expects advertisers to spend this year on social networks in the U.S., MySpace will get an estimated 53 percent. And MySpace chief executive Chris DeWolfe said new initiatives, such as hyper-targeted advertising, show real promise. Chevrolet already has used hyper-targeting to display ads to MySpace's snowboarders. Another ad project in trials now focuses on small businesses, allowing a dry cleaner to issue discount coupons to every soccer mom in a five-mile radius.

"We're obviously huge believers in social media," DeWolfe said. "We've been in business for four years. We've pioneered new revenue streams. ... Now, it's just a function of broadening relationships and leveraging the special capabilities we have."

But some analysts worry that the cost of adding new features and advertising tools is chewing into the profit margin.

MySpace's recently announced MySpace Music joint venture with Universal Music Group, Sony BMG Music Entertainment and Warner Music Group creates a marketplace where people can listen to music free or buy downloadable tracks, merchandise and concert tickets.

For a market leader with such heft to have been overtaken on the buzz meter by an upstart like Facebook was humbling.

Facebook's initiative last May to invite developers to create entertaining features for its users was an instant success: It spawned what has been dubbed "the Facebook economy." Facebook CEO Mark Zuckerberg announced the initiative at a packed event. "Right now, social networks are closed platforms," he said. "Today we are going to end that."

Soon developers were dreaming up all kinds of features, from the practical, such as buying music or scouting vacation spots, to the quirky, such as biting your friends to turn them into zombies. Facebook's population skyrocketed.

"Companies get complacent when they are in the top market position," said Yanda Erlich, founder of Social.im, which makes instant messaging software for social networking sites. "But MySpace realized that if it just sat around and did nothing, Facebook was going to eat its lunch."