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The Honolulu Advertiser
Posted on: Friday, August 4, 2006

BUSINESS BRIEFS
HMSA opens new call center

Advertiser Staff

The Hawaii Medical Service Association has opened a new telephone call center in Hilo to field customer service calls from around the state.

The call center, staffed by 11 customer service representatives and one supervisor, will be open from 8 a.m. to 4 p.m. Monday through Friday.

The HMSA branch office at 670 Ponahawai St. in Hilo will continue to serve HMSA members who walk in with inquiries or need personal assistance.


HAWAIIAN AIR STILL ON-TIME BEST

Hawaiian Airlines was rated the nation's best airline for on-time performance in June for the 32nd month in a row.

The U.S. Department of Transportation said 94.6 percent of Hawaiian's flights arrived on time in June.

Hawaiian also received top honors for baggage handling, with 2.6 reports of mishandled baggage for every 1,000 passengers flown. Hawaiian ranked third in fewest canceled flights, with 13 cancellations out of 4,419 total flights. The airline ranked seventh in consumer complaints, with two reported complaints out of more than 536,000 passengers carried during the month.


HALF INTEREST IN GOLF COURSE SOLD

Wailea Golf LLC has completed the sale of a 50 percent interest in the Wailea Blue Course on Maui to Allred Capital LLLP.

Wailea Golf and Allred Capital have formed a company by the name of Wailea Old Blue LLC, which will be the new owner of the Blue Course.