honoluluadvertiser.com

Sponsored by:

Comment, blog & share photos

Log in | Become a member
The Honolulu Advertiser
Posted on: Thursday, December 1, 2005

Senior bus renewal delayed

Advertiser Staff

TheBus will honor senior citizen bus passes with November 2005 stickers until Dec. 18 after a computer problem prevented new stickers from being mailed.

O'ahu Transit Services, which operates the city bus, said 894 senior citizens did not receive their updated November 2006 bus pass sticker because of a "database glitch" with vendor Cardinal Mailing Services. OTS said new stickers will be mailed in the next few days.

OTS officials said the November 2005 stickers will be honored until Dec. 18. Pass holders should wait until Dec. 12 before contacting TheBus' customer service department if their stickers do not arrive, the company said.

The customer service department is open from 7:30 a.m. to 4 p.m. Monday through Friday and can be reached at 848-4500.